indratoto Casino & Sportsbook Data Care

This page describes what we collect when you use indratoto and how we keep that data protected. We collect personal information—email, phone number, identity-document details, payment method details—to verify your account, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet), and comply with anti-money-laundering requirements. We do not sell your data to third parties and do not use it for marketing outside our platform.

We store your data securely using industry-standard encryption. Your account details remain yours; we access them only to fulfil your account requests, settle your game outcomes, and protect against fraud. Our servers may sit outside your jurisdiction; your data transfers across borders during normal operation. This privacy policy covers all indratoto products—sportsbook (Liga 1, Piala AFF, Champions League, esports), live-dealer tables, number games, and slots.

Our services are available only where local law permits. By using indratoto, you accept this privacy framework. If you have questions about how we handle your data, contact our support team via the methods listed at the end of this policy.

What data we collect on indratoto

We collect account registration data: your email address, phone number, full name, and date of birth. We collect identity verification documents: a scan or photograph of your passport, KTP (national ID), or driver's licence. We collect payment information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your bank account or wallet holder name, and transaction records for all deposits and withdrawals.

We collect game activity data: every prediction you place in number games, every wager you make on Liga 1 fixtures or Champions League markets, every live-dealer table session you join, every slot spin you execute. We record your stakes, results, and account balance updates. We collect technical data: your IP address, browser type, device type, and access timestamps. We use this data to prevent fraud, detect unauthorized account access, and understand platform usage patterns.

Data collection note: We do not collect data you do not provide. You control what you share with us. We do not ask for your mother's maiden name, your social security number, or any other data unrelated to account verification and payment processing.

How we use your data on indratoto

We use your email and phone number to verify your account and send you critical notifications—password-reset links, account-security alerts, withdrawal confirmations. We use your identity document to comply with anti-money-laundering (AML) and know-your-customer (KYC) requirements that our payment processors enforce. We use your payment method details to process deposits and withdrawals accurately and securely.

We use your game activity data to settle outcomes correctly—matching your 4D prediction to the draw result, calculating your payout for a winning Champions League bet, crediting your account for a live roulette win. We use technical data (IP address, device type) to detect fraudulent logins, prevent account takeovers, and block access from restricted jurisdictions where our services are not available. We do not use your data for marketing, advertising, or third-party analytics without your explicit consent.

Third-party processors and data sharing

We share your payment information with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment gateway operators, and your bank if you choose online payment, e-wallet, mobile banking, or local payment) to process your deposits and withdrawals. These processors operate under their own privacy policies; we recommend reviewing their terms. We share your identity verification data with AML/KYC compliance providers to satisfy regulatory requirements. We do not share your data with marketing firms, data brokers, or other third parties unrelated to account operation.

We may share aggregated, anonymized data (e.g., "Liga 1 betting volume increased non-specific info during Piala Indonesia season") with analytics partners. This data cannot identify you individually. If we are compelled by law enforcement or judicial order to disclose your account data, we will comply as required by applicable law, unless we are legally prohibited from notifying you.

Data storage and security

We store your data on secure servers using industry-standard encryption (TLS / SSL). Your password is hashed and salted; we do not store passwords in plain text. Your payment method details are encrypted and stored separately from your account profile. Access to your data is restricted to indratoto staff members who need it to perform their job functions—account verification, payment processing, fraud prevention, customer support.

Our servers may be located outside your home jurisdiction. Your data may transfer across borders during normal operation—for example, during account verification, payment processing, or technical backup. By creating an indratoto account, you consent to this international data transfer. We comply with applicable data-protection laws in jurisdictions where we operate.

Your rights regarding your data on indratoto

You can access, update, or delete most of your account information from your indratoto account dashboard. You can change your email address, phone number, and linked payment methods. You can request a copy of the data we hold about you by contacting our support team. You can request deletion of your account and associated data, subject to legal retention requirements (for example, we must retain transaction records for anti-money-laundering compliance for a minimum period).

If you believe we have misused your data or violated your privacy, you can lodge a complaint with us directly via the contact details below. You also have the right to lodge a complaint with your local data-protection authority if one exists in your jurisdiction.

Cookies and tracking technologies

Our website uses cookies to maintain your login session and remember your account preferences. We use session cookies (deleted when you close your browser) and persistent cookies (retained for longer periods). These cookies do not track you across other websites. We do not use third-party tracking cookies for advertising or analytics without your consent.

You can disable cookies in your browser settings, but doing so may prevent indratoto from functioning properly. We do not use web beacons, pixel tags, or other invisible tracking technologies beyond standard cookies.

Your privacy choices on indratoto

You control your data. You can update your account information, disable cookies in your browser, and request deletion of your account. Contact our support team if you have questions about your privacy rights or how we handle your data.

Changes to our indratoto privacy policy

We may update this privacy policy from time to time as our services evolve or as legal requirements change. We will notify you of material changes by email or by posting a prominent notice on our website. Your continued use of indratoto after such changes constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically to stay informed of how we protect your data.

Contact us about your indratoto data

If you have questions, concerns, or requests regarding your data, contact our support team. We provide English-language support. You can reach us via:

  • In-app chat: Open your indratoto account and select "Support" to message our team.
  • Email: Contact our data-protection team at [email protected].
  • Account dashboard: Navigate to "Account Settings" and select "Privacy & Data" to access common requests.

We will respond to data-access and data-deletion requests within thirty days. For urgent privacy concerns, use the in-app chat for fastest response.

Summary: Your data and your indratoto account

We collect your personal information to verify your account, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and provide our sportsbook, live-dealer, number-game, and slot services. We keep your data encrypted and secure. We do not sell your data to third parties or use it for marketing outside our platform. You can access, update, or delete your data from your account or by contacting our support team.

Our services are available only where local law permits. We comply with applicable data-protection laws in jurisdictions where we operate. By using indratoto, you consent to this privacy policy and our data practices. If you do not accept our privacy framework, please do not create an account on our platform.

For questions about your data, your rights, or our privacy practices, contact our support team via in-app chat or email. We are committed to protecting your privacy and operating indratoto transparently.